Privacy
Last Updated: 1 January 2025

7v7v Privacy Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data 7v7v collects, why we collect it, how we use it, and what rights you have over your own information.

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At a Glance

How 7v7v Handles Your Data

Six things you should know about how 7v7v collects, uses, and protects your personal information before you read the full policy below.

We Collect Only What We Need

7v7v only collects personal data that is necessary to operate your account, process payments, verify your identity, and improve the platform. We do not collect data for the sake of it, and we do not sell your personal information to third parties under any circumstances.

Your Data Is Encrypted

All data transmitted between your device and the 7v7v platform is protected using industry-standard SSL/TLS encryption. Sensitive data such as payment details and identity documents are stored using strong encryption at rest. Your information is never transmitted in plain text.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data held by 7v7v at any time. You can also request a copy of all data we hold about you. To exercise any of these rights, contact the 7v7v support team at [email protected].

Limited Third-Party Sharing

7v7v shares your data with third parties only where it is strictly necessary — for example, with bKash, Nagad, or Rocket to process your transactions, or with identity verification providers to complete KYC checks. We never share your data for advertising or marketing purposes.

Cookies Used Responsibly

7v7v uses cookies to keep you logged in, remember your preferences, and understand how the platform is used so we can improve it. We do not use cookies to track you across other websites. You can manage cookie preferences through your browser settings at any time.

We Notify You of Changes

If 7v7v makes significant changes to this Privacy Policy, we will notify registered players via email or an in-platform notification before the changes take effect. The "Last Updated" date at the top of this page is always current so you know when the policy was last revised.

Table of Contents
  1. 1. Who We Are
  2. 2. Data We Collect
  3. 3. How We Use Your Data
  4. 4. Legal Basis for Processing
  5. 5. Sharing Your Data
  6. 6. Cookies and Tracking
  7. 7. Data Retention
  8. 8. Your Rights
  9. 9. Data Security
  10. 10. Children's Privacy
  11. 11. Changes to This Policy
  12. 12. Contact Us

01 Who We Are

7v7v is an online gaming platform operating at 7v7v.app, offering casino games, slots, and live gaming experiences to players in Bangladesh and other permitted jurisdictions. When this Privacy Policy refers to "7v7v", "we", "us", or "our", it means the 7v7v platform and the team responsible for operating it.

7v7v acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is collected and used. If you have any questions about how 7v7v handles your data, you can reach us at [email protected].

Scope: This Privacy Policy applies to all personal data collected through the 7v7v website at 7v7v.app, the 7v7v mobile app, and all related services including account management, payments, and customer support interactions.

02 Data We Collect

7v7v collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site or app, and from third parties such as payment providers and identity verification services. Below is a breakdown of the categories of data we collect.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data bKash/Nagad/Rocket account number, transaction history Deposit and withdrawal requests
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Games played, bets placed, session duration, pages visited Automatically via platform activity tracking
Communications Data Support chat transcripts, email correspondence Customer support interactions
Verification Documents Passport, national ID card, proof of address KYC verification process

7v7v does not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless specifically required by law and with your explicit consent.

03 How We Use Your Data

7v7v uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair, and enjoyable gaming experience. The specific purposes for which we use your data are:

  • Account Management: To create and manage your 7v7v account, verify your identity, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • KYC and Fraud Prevention: To verify your identity as required by our operating obligations, and to detect and prevent fraud, money laundering, and other prohibited activities.
  • Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with account or payment issues.
  • Platform Improvement: To analyse how players use 7v7v so we can fix bugs, improve features, and develop new games and services.
  • Responsible Gaming: To monitor gaming activity and identify patterns that may indicate problem gambling, and to apply responsible gaming tools where appropriate.
  • Legal Compliance: To comply with applicable laws, regulations, and court orders, including anti-money laundering obligations and data retention requirements.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from 7v7v.

Marketing: 7v7v will only send you promotional emails or messages if you have explicitly opted in to receive them. You can opt out at any time by contacting [email protected] or using the unsubscribe link in any marketing email.

04 Legal Basis for Processing

7v7v processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract Performance: Processing is necessary to fulfil our obligations to you under the 7v7v Terms and Conditions — for example, processing your deposits and withdrawals or managing your account.
  • Legal Obligation: Processing is required to comply with applicable laws — for example, identity verification and anti-money laundering checks.
  • Legitimate Interests: Processing is necessary for 7v7v's legitimate business interests — for example, fraud prevention, platform security, and improving the gaming experience — provided these interests are not overridden by your rights.
  • Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Sharing Your Data

7v7v does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Providers: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable data protection obligations.
  • Identity Verification Services: Third-party KYC providers may receive copies of your identity documents and personal details to complete verification checks required by our operating obligations.
  • Game Providers: Game providers whose titles are available on 7v7v may receive anonymised or pseudonymised usage data to support game performance and fairness auditing. They do not receive your full identity or financial data.
  • Legal and Regulatory Authorities: 7v7v may disclose your data to law enforcement agencies, courts, or regulatory bodies where required to do so by law or a valid legal order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of 7v7v's business, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

No Advertising Networks: 7v7v does not share your personal data with advertising networks, data brokers, or social media platforms for targeting or profiling purposes.

06 Cookies and Tracking

7v7v uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how it is being used.

The types of cookies used by 7v7v are:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
  • Functional Cookies: Remember your preferences such as language settings and game display options to provide a more personalised experience.
  • Analytics Cookies: Help 7v7v understand how players navigate the platform — which pages are visited most, where players encounter issues, and how long sessions last. This data is used in aggregate and is not linked to your personal identity.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 7v7v platform. 7v7v does not use third-party advertising cookies or cross-site tracking technologies.

07 Data Retention

7v7v retains your personal data for as long as your account is active and for a period after account closure as required by applicable laws and our legitimate business interests. The general retention periods applied by 7v7v are:

  • Account and Identity Data: Retained for the duration of your account and for a minimum of 5 years after account closure, as required by anti-money laundering regulations.
  • Transaction Records: Retained for a minimum of 5 years from the date of each transaction.
  • Customer Support Records: Retained for 2 years from the date of the last interaction.
  • Technical and Usage Data: Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.
  • Marketing Consent Records: Retained for as long as you remain opted in, plus 1 year after opt-out to demonstrate compliance.

When data is no longer required, 7v7v securely deletes or anonymises it so that it can no longer be linked to you as an individual.

08 Your Rights

As a 7v7v player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within 30 days.

Right of Access Request a copy of all personal data 7v7v holds about you.
Right to Rectification Ask us to correct inaccurate or incomplete data.
Right to Erasure Request deletion of your data where there is no legal reason to retain it.
Right to Restriction Ask us to limit how we use your data in certain circumstances.
Right to Portability Receive your data in a structured, machine-readable format.
Right to Object Object to processing based on legitimate interests or for direct marketing.

Please note: Some rights are subject to legal limitations. For example, 7v7v cannot delete transaction records that we are legally required to retain. We will always explain clearly if a request cannot be fulfilled in full and why.

09 Data Security

7v7v takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data in transit between your device and the 7v7v platform.
  • Encryption at rest for sensitive data including payment details and identity documents.
  • Access controls ensuring that only authorised 7v7v staff can access personal data, and only to the extent required for their role.
  • Regular security audits and vulnerability assessments of the platform infrastructure.
  • Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
  • Incident response procedures to detect, investigate, and respond to data security incidents promptly.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7v7v will notify affected players without undue delay and will take all reasonable steps to mitigate the impact of the breach.

Your role in security: You also play a part in keeping your account secure. Use a strong, unique password for your 7v7v account, enable two-factor authentication if available, and never share your login credentials with anyone. 7v7v will never ask for your password.

10 Children's Privacy

The 7v7v platform is strictly for adults aged 18 and over. 7v7v does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use the 7v7v platform.

If 7v7v becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, all data will be deleted, and any deposited funds will be returned to the payment source. If you believe a minor has registered on 7v7v, please contact us immediately at [email protected].

11 Changes to This Policy

7v7v may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your personal data, 7v7v will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the 7v7v platform after any changes are published constitutes your acceptance of the updated Privacy Policy.

We recommend reviewing this page periodically so you are always aware of how 7v7v handles your personal data.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7v7v handles your personal data, please get in touch with us:

We aim to respond to all privacy-related enquiries within 30 days. For urgent matters, live chat is the fastest way to reach the 7v7v support team.

Your Data, Your Rights

7v7v is committed to handling your personal data with care and transparency. If you ever want to know what data we hold about you, correct it, or request its deletion, just email us at [email protected]. For full details of your rights, see Terms and Conditions and the Responsible Gaming page.

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Play Safe, Play with 7v7v

Your data is protected, your payments are secure, and your gaming is fair. Create your free 7v7v account today and enjoy instant BDT payouts via bKash and Nagad.

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